salutbos Casino & Sportsbook Data Care
This page describes what we collect when you use salutbos and how we keep that data protected. We operate across supported jurisdictions in Southeast Asia, and our data practices reflect the legal requirements of each region where we offer our services.
We at salutbos take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or place bets on Liga1 matches and live-dealer tables, we collect information necessary to verify your identity, process your transactions, and comply with local financial regulations. This policy explains what we do with that information and the rights you have over it.
Our commitment is straightforward: we collect only what we need, we protect it with standard security practices, and we do not sell your data to third parties for marketing purposes. Read on to understand our full approach.
What We Collect and Why
We collect personal information in several categories. When you register on salutbos, we ask for your name, email address, phone number, and date of birth. We use these details to create and secure your account, and to contact you about your account status or service updates.
For payment processing, we collect financial information—your bank account details, card numbers (processed by our payment partners, not stored by us), and transaction history. We also collect your national identity number or passport details during our Know Your Customer (KYC) verification process. This verification is a legal requirement in Indonesia and other jurisdictions where we operate, and it helps us prevent fraud and money laundering.
When you use salutbos, we log your activity: which games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), which sportsbook markets you view, your betting history, and your account balance. We also collect technical data—your IP address, browser type, device information, and the pages you visit. This helps us detect suspicious activity, improve our platform, and provide customer support.
We do not collect your data for marketing profiling or to sell to advertisers. Our collection is limited to account management, regulatory compliance, fraud prevention, and service improvement.
How We Use Your Data
We use your personal information for the following purposes:
- Account verification and KYC: We verify your identity using your national ID or passport to comply with Indonesian financial regulations and anti-money-laundering law.
- Payment processing: We share your financial details with our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks) only to complete your deposits and withdrawals.
- Fraud detection: We analyse your login patterns, betting behaviour, and transaction history to identify and prevent fraudulent activity.
- Customer support: We use your contact details and account history to respond to your inquiries and resolve disputes.
- Legal compliance: We retain records as required by Indonesian law and other applicable regulations in jurisdictions where we operate.
- Service improvement: We analyse anonymised usage data to improve our platform, fix bugs, and develop new features.
We do not use your data to send unsolicited marketing emails or to profile you for targeted advertising. If you receive communications from salutbos, they relate to your account, your transactions, or service updates you have opted into.
Third-Party Processors and Data Sharing
We share your data with third parties only when necessary to provide our service or comply with law. Our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your financial information to process deposits and withdrawals. Our live-dealer providers receive your account ID and session data to authenticate you on their gaming tables. Our hosting provider stores our servers and databases.
We do not sell your personal data to data brokers, advertisers, or other commercial entities. We may disclose your data if required by law—for example, if a court orders us to provide records to law enforcement, or if we are required to report suspicious transactions to financial regulators.
All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.
Your Rights and Our Obligations
You have the right to access, correct, and delete your personal data, subject to legal and operational constraints. If you wish to review the information we hold about you, contact our support team during business hours. We will provide a copy of your data within a reasonable timeframe.
You may request that we correct inaccurate information—for example, if your registered name or address is wrong. You may also request deletion of your account and associated data, though we may retain records as required by law or to resolve disputes.
If you believe we have misused your data, you have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction. We encourage you to contact us first so we can address your concern directly.
Our support team is available during standard business hours via email and live chat. Response times vary depending on the complexity of your request, but we aim to acknowledge all inquiries promptly.
Cookies and Tracking Technologies
We use cookies to keep you logged into salutbos, to remember your preferences, and to analyse how you use our platform. Essential cookies are necessary for the site to function—for example, your session cookie allows you to stay logged in. Analytics cookies help us understand which features are popular and where users encounter problems.
You can control cookies through your browser settings. Disabling cookies may affect your ability to use salutbos fully. We do not use cookies to track you across other websites or to build a profile for targeted advertising.
Data Retention and Security
We retain your personal data for as long as your account is active, plus period thereafter to comply with legal obligations and resolve disputes. Financial records are typically retained for seven years in accordance with Indonesian accounting law. Account data may be retained longer if required by anti-money-laundering regulations.
We protect your data using standard security practices: encrypted connections (HTTPS), password hashing, and restricted access to databases. We do not guarantee absolute security—no online system is immune to breach—but we undertake to apply industry-standard safeguards and to notify you promptly if a breach occurs.
Your password is encrypted and never stored in plain text. We recommend using a strong, unique password and enabling two-factor authentication on your salutbos account for additional security.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. We will notify you of material changes by email or by posting a notice on salutbos. Your continued use of our platform after such changes constitutes your acceptance of the updated policy.
If you have questions about our data practices or wish to exercise your rights, contact our support team. We are here to help and to ensure your experience on salutbos is secure and transparent.
Our team is available to answer questions about your privacy rights and our data practices. Reach out via live chat or email during business hours.